Our Commitment to Your Privacy
At AíNGEL Health Ltd, we understand that your health information is deeply personal. We are committed to protecting your privacy and handling your data with the utmost care, in full compliance with UK GDPR and NHS clinical safety standards.
Information We Collect
- Basic account information (name, email address)
- Health-related data you choose to share with AiLycia
- Voice interaction data for service improvement
- Usage analytics to enhance your experience
How We Use Your Data
Your data is used exclusively to provide and improve our voice-first health companion service. We never sell your personal information to third parties, and we only share data with healthcare providers when you explicitly authorise us to do so.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
Data Security
We employ industry-leading security measures including end-to-end encryption, secure data centres located in the UK, and regular security audits to protect your information.
Contact Us
If you have any questions about our privacy practices, please contact our Data Protection Officer at privacy@aingel.health
Last updated: January 2025
